EMS 6240 Old Dobbin Lane Columbia, MD 21045 T 410/872-9233800/324-4576  E info@emsmgt.net

Our Objective Our housekeeping programs are carefully devised processes, practices, and systems employing the latest industry data and techniques - designed to provide the highest quality, and most affordable housekeeping services! Continuous Quality Improvement Program (CQIP) - Total Quality Management (TQM) at its best! Our detailed and comprehensive CQIP and TQM programs are personalized specifically for each facility to allow our staff to consistently exceed the environmental services standards set by JCAHO and other regulatory agencies. Our CQIP and TQM programs guarantee to exceed these high standards.

Infection Control

Infection control is one of the most critical responsibilities of any environmental services department. EMS employs state-of-the-art techniques, products, and equipment to ensure the most sanitary and sterile environment at each facility.

Training Programs

Our employee training programs reinforce and maintain the highest professional performance standards. Monthly training sessions for supervisory and cleaning personnel, with small class sizes, are structured to encourage a high instructor-to-student ratio, with training scheduled not to interfere with normal work hours.

Finally, EMS focuses on employment development and retention with its TEAM program.
TEAM stands for T raining, E ducation, A nd M entoring - EMS' commitment to in-service training and education, and will be a key metric of your facility's housekeeping program.

Full Service Contract Management for Housekeeping provides:

• Full-time labor and management staffs.
• Constant supervision and Quality Assurance inspection by EMS Corporate Management Staff.
• All modern environmental equipment and cleaning supplies.
• All job descriptions, detailed work schedules, daily/weekly/monthly routines, training manuals, policies, protocols, and standard operating procedures.

Management Only Housekeeping Service provides:

• Management Staff for existing facility Labor Staff, which remain on facility's payroll.
• Constant supervision and Quality Assurance inspection by EMS Corporate Management Staff.
• All modern environmental equipment and cleaning supplies.
• All job descriptions, detailed work schedules, daily/weekly/monthly routines, training manuals, policies, protocols, and standard operating procedures.

Housekeeping Consulting Service provides:

• On-the-job employee training.
• Guidelines and training programs for Management Staff.
• All job descriptions, detailed work schedules, organization chart, training manual and standard housekeeping procedures.
• System monitoring by EMS Corporate Management Staff.